Refund Policy for OnlineNeta.in

Refund Policy:

Refunds Before Dispatch:

 If you cancel your order before it is dispatched, you are eligible for a full refund.

Order Cancellation:

To cancel an order before dispatch, please contact our customer service team as soon as possible at sales@onlineneta.com or 7887850850 with your order number and cancellation request.

Once your cancellation request is processed, we will send you a confirmation email.

Processing Refunds:

Refunds for cancelled orders before dispatch will be processed within [number of days, typically 5-7] business days and will be credited back to your original method of payment.

No Refunds After Dispatch:

Once an order has been dispatched, we do not offer refunds. However, you can exchange the item within 7 days of receipt as per our exchange policy.

Exchange Policy:

7-Day Exchange Policy:

If you are not satisfied with your purchase, you may exchange it within 7 days of receipt.

Eligibility for Exchange:

Items must be unused, in the same condition that you received them, and in the original packaging.

Proof of purchase is required for all exchanges.

Exchange Process:

To initiate an exchange, please contact our customer service team at [Customer Service Email] with your order number and details about the product you wish to exchange.

Once your exchange request is approved, you will receive instructions on how to send your item back to us.

Shipping Costs for Exchanges:

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at [Customer Service Email] so we can resolve the issue.

Customer Service:

For any questions or further assistance, please contact our customer service team at sales@onlineneta.com or +91 7887850850.

Thank you for shopping with OnlineNeta.in!